Conference
15th May 2014
Click on the links to learn more about each session and the speakers.
| Date | 15th May 2014 | ||||
| Venue | Sheraton Hotel, Krakow | ||||
|
Plenary |
|||||
| Agenda Item | Registration and Breakfast | ||||
| Start time | 08:30 | ||||
| Duration | 45 minutes | ||||
| Agenda Item | Welcome | ||||
| Start time | 09:15 | ||||
| Duration | 15 minutes | ||||
| Speakers | Andrew Hallam, General Secretary, ASPIRE | ||||
| Agenda Item | BPO and Shared Services: The Next 5 years | ||||
| Start time | 9:30 | ||||
| Duration | 60 minutes | ||||
| Speakers |
Richard Jones, Chairman, Genfour Vivek Jassal, Vice President & Delivery Head Continental Europe HCL Infrastructure Services Paul Van Beveren, Managing Director, BPO Delivery North & Central Europe, Accenture Simon Seymour, Global Shared Services & Outsourcing Advisory, PwC |
||||
| Moderator | Romek Lubaczewski, Consulting Leader, Poland, PwC | ||||
| Agenda Item | Coffee break | ||||
| Start time | 10:30 | ||||
| Duration | 20 minutes | ||||
| Agenda Item | Challenges for the European economy and the European project | ||||
| Start time | 10:50 | ||||
| Duration | 25 minutes | ||||
| Speakers | Yves Mersch, Governor, Central Bank of Luxembourg; Member of the Executive Council, European Central Bank | ||||
| Moderator | Szymon Malecki, Managing Director, Euroscript | ||||
| Agenda Item | Looking West: What we can learn from Dublin? | ||||
| Start time | 11:15 | ||||
| Duration | 45 minutes | ||||
| Speakers |
Michael McDonald, Managing Director, Brown Brothers Harriman Poland Susan Cox, Managing Director, CoxFitzsimonsWilkes |
||||
| Moderator | Eoin McCoy, Site Director, GE Healthcare | ||||
| Agenda Item | Looking East: How will events in the Ukraine impact Poland and the business services and technology sector | ||||
| Start time | 12:00 | ||||
| Duration | 45 minutes | ||||
| Speakers | Taras Kitsmey, Founder, SoftServe | ||||
| Moderator | Ramon Tancinco, Cisco Systems | ||||
| Agenda Item | Lunch | ||||
| Start time | 12:45 | ||||
| Duration | 1 hour 15 minutes | ||||
| Work streams | |||||
| 300 Days: Local Commitment, Global Results | |||||
| Start time Duration |
14:00 3 hours |
Growing the Talent Pool | Creating an Engaged Workforce | Innovating the Work Environment | Seeding Diversity and Collaboration |
| Start time |
Interactive workshops exploring local strategies and tools in 4 key areas to make our industry more competitive & more sustainable.
Looking at new data from the ASPIRE Market Survey and other new research each group will look to identify key areas for performance improvement. The task of each group will be to deliver a 300 day action plan for the industry. |
||||
| Agenda Item | Close | ||||
| Start time | 17:00 | ||||
| Networking Reception and Barbecue | |||||
| Venue | Sheraton Hotel, Roof Terrace & Patio Garden | ||||
| Start time | from 17:00 | ||||
